Terms of service

Last Updated: July 13 , 2026

Welcome to Miji Mystique.

This website is owned and operated by Synclusive Innovation Private Limited, operating under the trade name Miji Mystique ("Miji Mystique", "we", "our", or "us"). These Terms of Service govern your access to and use of www.mijimystique.com (the "Website"), including any purchases made through the Website.

By accessing our Website or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Refund & Replacement Policy, and any other policies published on this Website.

If you do not agree with these Terms of Service, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • You will provide accurate and complete information while placing orders.

2. Use of the Website

You agree to use this Website only for lawful purposes.

You must not:

  • Violate any applicable law or regulation.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Interfere with the operation or security of the Website.
  • Misuse the Website or its content.
  • Infringe our intellectual property rights.

Any violation may result in suspension or permanent termination of access.

3. General Conditions

We reserve the right to refuse service, restrict access, or cancel orders at our sole discretion where permitted by applicable law.

Payment information is processed securely through authorized third-party payment providers. Miji Mystique does not store your complete debit card, credit card, CVV, UPI PIN, or net banking credentials.

4. Website & Product Information

We strive to ensure that all information on our Website is accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are completely free from errors.
  • Product images perfectly represent actual product appearance.
  • Ingredient information is always current due to supplier or regulatory updates.
  • The Website will always be available without interruption.

Customers should always read the product packaging, ingredient list, warnings, and directions for use before applying any skincare product.

We recommend performing a patch test before first use, especially if you have sensitive skin or allergies.

5. Pricing

All prices displayed on our Website are in Indian Rupees (INR).

Prices, promotional offers, and product availability may change without prior notice.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout.

6. Orders & Acceptance

Submitting an order constitutes an offer to purchase our products.

Your order is considered accepted only after it has been confirmed and dispatched by Miji Mystique.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability.
  • Pricing or technical errors.
  • Payment verification issues.
  • Suspected fraudulent activity.
  • Duplicate or suspicious orders.
  • Circumstances beyond our reasonable control.

If payment has already been received for a cancelled order, a full refund will be processed through the original payment method.

7. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Delivery may be affected by courier operations, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

Once an order has been handed over to the courier partner, delivery timelines depend on the carrier.

8. Returns, Refunds & Replacements

Please refer to our Refund & Replacement Policy for complete details.

Generally, returns or replacements are accepted only for:

  • Damaged products.
  • Incorrect products.
  • Manufacturing defects.

9. Medical Disclaimer

Miji Mystique products are cosmetic skincare products intended for external use only.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you are pregnant, breastfeeding, have sensitive skin, allergies, or an existing medical condition, we recommend consulting a qualified healthcare professional before using our products.

If irritation occurs, discontinue use immediately and seek appropriate medical advice.

10. Intellectual Property

All Website content including logos, trademarks, product names, packaging designs, images, graphics, text, videos, and other materials is owned by or licensed to Synclusive Innovation Private Limited and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.

11. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services offered by those websites.

12. Disclaimer of Warranties

Our Website and products are provided on an "as available" and "as is" basis except where warranties cannot legally be excluded.

We do not guarantee uninterrupted Website availability or that the Website will always be free of technical issues.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Synclusive Innovation Private Limited and Miji Mystique shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or products.

Nothing in these Terms limits any liability that cannot legally be excluded under applicable law.

14. Force Majeure

We shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, pandemics, strikes, government restrictions, transportation disruptions, internet outages, or similar events.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts in Noida, Uttar Pradesh, India.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be published on this page together with the revised "Last Updated" date.

Your continued use of the Website constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Legal Entity: Synclusive Innovation Private Limited
Brand Name: Miji Mystique
Website: www.mijimystique.com
Email: contact@mijimystique.com
Business Address: C-218, First Floor, Sector 63, Noida, Uttar Pradesh 201301, India
Customer Support: +91 9310367830