Shipping policy
Shipping Policy – Miji Mystique
Last updated: 1st March 2025
Thank you for shopping with Miji Mystique. Please review our shipping policy for important details about processing times, delivery estimates, and customer support.
📍 Shipping Locations
We currently ship only within India.
International shipping is not available at this time.
⏳ Order Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Estimated Delivery Timeline
Metro Cities: 2–4 business days
Other Cities and Towns: 4–7 business days
Remote or Rural Areas: Up to 8–10 business days
Note: These are estimated delivery times. Actual delivery may vary due to courier delays, weather, or unforeseen disruptions.
💰 Shipping Charges
We offer free shipping across India.
We offer Cash on Delivery (COD) from time to time based on logistics and region. If it's available during your checkout, you’ll see the option. Otherwise, feel free to check back again later! (Note: COD may not be available on all pin codes.)
🔍 Order Tracking
Once your order is shipped, you will receive an email with a tracking link to monitor the delivery status.
⚠️ Delivery Delays
In the event of shipping delays caused by natural disasters, public strikes, or courier service interruptions, we will inform you via email or phone.
📦 Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Include the following in your email:
Your Order ID
Clear photos of the product and packaging
This helps us process your replacement or refund faster.
🤝 Customer Support
For any shipping-related questions, reach out to us:
📧 Email: contact@mijimystique.com
📲 WhatsApp: +91 120 410 8678