Shipping policy

Shipping Policy – Miji Mystique

Last updated: 1st Jan 2026

Thank you for shopping with Miji Mystique. Please review our shipping policy for details on order processing, delivery timelines, shipping charges, and customer support.

📍 Shipping Locations

  • We currently ship only within India.

  • International shipping is not available at this time.

⏳ Order Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Estimated Delivery Timeline

  • Metro Cities: 2–4 business days

  • Other Cities & Towns: 4–7 business days

  • Remote or Rural Areas: Up to 8–10 business days

Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

💰 Shipping Charges & COD

  • We offer free shipping across India on all eligible orders.

  • Cash on Delivery (COD) is available from time to time, depending on logistics partner availability and serviceable pin codes.

If COD is available for your location, the option will appear during checkout.
If not visible, COD may currently be unavailable for your pin code—please check back later.

🔍 Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking link to monitor your delivery status.

⚠️ Delivery Delays

In case of delays caused by factors beyond our control—such as natural disasters, public strikes, or courier service disruptions—we will notify you via email or phone.

📦 Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.

Kindly include:

  • Your Order ID

  • Clear photos of the product and outer packaging

This helps us resolve your issue faster through replacement or refund.

🤝 Customer Support

For any shipping-related queries, feel free to contact us:
📧 Email: contact@mijimystique.com
📲 WhatsApp: +91 9310367830